If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
Free Shipping
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
2 year guarantee
Our upright and barrel vacuums, cordless machines and fans are covered by our 2 year Guarantee on parts and labour. But we'll still be here to assist with any queries when your Guarantee runs out - we provide Dyson technology owners with a lifetime of support advice.
30 Day money back guarantee
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
Simply contact us to claim: Phone: 0800 397 667 Email: help@dyson.co.nz
Call us
Speak to a Dyson Expert on 0800 345 7788. Our Dyson for Business UK-based helpline is open 9.00am-5.30pm Monday to Thursday and 9.00am-4.30pm on Friday, closed Saturday and Sunday.
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Email: help@dyson.co.nz
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guarantee
If you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
This vacuum is honestly life changing, never have I enjoyed cleaning my house so much. This is my first cordless vacuum and I’ll never go back. I
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love the digital screen telling you how much time you have left, the long battery life, easy to use trigger, large bin the list goes on. It makes mum life 100x easier and I’m so happy I don’t have to be fluffing around with a silly cord anymore.
Monitors system performance 8,000 times a second, then reports in real time on the LCD screen.
The right cleaning mode for the right task
Three cleaning modes optimised for a variety of tasks. The right balance of power and run time, where you need it.
Powerful cleaning on floors and carpets
Automatically adjusts power to suit different floor types. Stiff nylon bristles drive deep into carpet to remove ground-in dirt. Soft, anti-static carbon fibre filaments capture dust from hard floors.
Unique battery power management system
Dyson’s power-optimising technology and battery-saving trigger help maximise run time, only using power when you need it.
‘Point and shoot’ hygienic bin emptying
The ‘point and shoot’ mechanism hygienically ejects dust and debris deep into your bin, in one action – so there’s no need to touch the dirt.
Drop-in docking
The Dyson V11™ vacuum drops into the wall-mounted dock, to charge it and tidily store tools. So it’s ready to grab and go.
Optional click-in battery pack
Remove and replace at the press of a button for even longer cleans.*
*Additional battery available to buy separately.
Fluffy™ cleaner head
A larger roller covered in soft woven nylon and anti-static carbon fibre filaments to remove fine dust and larger debris from hard floors.
Fade-free power
The seven-cell nickel-cobalt-aluminium battery has the fade-free power to clean here, there and everywhere around your home.
Powered by a Dyson Hyperdymium™ motor
Spins at up to 125,000rpm, creating the most powerful suction of any cordless vacuum.¹
Radial Root Cyclone™ technology
14 cyclones generate forces of 79,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Advanced whole-machine filtration
Dyson’s fully-sealed, six-layer filtration system traps 99.7% of particles as small as 0.3 microns.2
Acoustically engineered
Designed to absorb vibrations and dampen noise, to keep sound levels down.
1. Suction tested to IEC 62558-2 CL5.8 and 5.9 at the cleaner head, using a High Torque XL cleaner head, against the cordless stick market, tested in Boost mode. 2. Tested against ASTM F1977-04 (particles sized 0.3-0.5 microns), tested in Boost mode. 3. In Eco mode on hard floors. 4. Compared to Dyson V11 Absolute Extra.
^Bonus filter or extension hose offer valid while stocks last or the offer is discontinued. Terms and conditions apply.
Free Shipping
2 year guarantee
30 Day money back guarantee
Call us
Email us
Request a meeting
Live chat
High Torque XL cleaner head
Fluffy™ cleaner head
Charger
Crevice tool
Combination tool
Mini motorised Tool
Soft dusting brush
Stubborn dirt brush
Wand storage clip
Mattress tool
Extension hose
Flexi crevice tool
Drop-in dock
