Direct from Dyson
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guaranteeIf you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
At no extra cost.
With no questions asked.
Laser reveals microscopic dust1
The most powerful, intelligent cordless vacuum.2
Laser detects the particles you can’t normally see
A precisely-angled laser makes invisible dust visible on hard floors – so you don’t miss anything.1
Measures microscopic dust particles
A piezo sensor continuously sizes and counts dust particles – automatically increasing suction power when needed.3
Scientific proof of a deep clean
The LCD screen shows what’s been sucked up, displaying real-time scientific proof of a deep clean.4
Dyson Hyperdymium™ motor
Powerful, lightweight digital motor spins up to 125,000rpm to suck up microscopic dust and large debris.
Radial Cyclone™ technology
14 cyclones generate forces of 100,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Click-in battery provides up to 60 minutes of fade-free power to clean here, there and everywhere around your home.6
Dyson’s fully-sealed filtration traps 99.99% of microscopic particles and allergens as small as 0.3 microns – and expels cleaner air.7
Carbon fibre filaments
Black anti-static carbon fibre filaments to extract fine dust from hard floors.
Automatically deep cleans carpets
In Auto mode, Dyson DLS™ technology inside the High Torque cleaner head monitors brush bar resistance 360 times a second, intelligently adapting power across different floor types.5
The power to clean anywhere
The versatility of Dyson cordless technology makes cleaning your home easier. Powerful cleaning of floors, hard-to-reach places and mattresses.
Hair screw tool. Picks up long hair and pet hair. Fast.
Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven cleaning for small spaces.
Laser Slim Fluffy™ cleaner head
25cm-wide cleaner head engineered with soft nylon and anti-static carbon fibre filaments to remove dust from hard floors and narrower gaps. With a low profile to reach further under furniture.
Three power modes
Auto mode intelligently adapts, with the optimum balance of power and run time. Eco mode provides longer run time for bigger cleans, while Boost mode is engineered for short, intensive cleaning.
Reports performance in real time, including second-by-second run time display – maintenance alerts, power modes and battery life.
Easy to maintain
The filter and Fluffy™ brush bar can be washed, and the bin and tools wiped clean, to remove dust build-up and help optimise your Dyson vacuum’s performance.
Optional click-in battery pack
Remove and replace at the press of a button for even longer cleans. 8
High Torque cleaner head with anti-tangle technology
Powerfully sucks up dust and hair from all floors. De-tangling comb automatically clears hair from the brush bar.