Direct from Dyson
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guaranteeIf you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
At no extra cost.
With no questions asked.
Up to 40 minutes of fade-free power1
Powerful suction to clean your home and car.
No-touch bin emptying
No need to touch the dirt – just pull the button to release it into your bin.
Powered by the Dyson digital motor V8
Spins at up to 107,000rpm to create powerful suction.
Quickly changes to a handheld
The Dyson V8™ stick vacuum changes to a handheld and back again, in just one click.
The Dyson V8 Animal vacuum captures allergens and expels cleaner air.
Two tools in one, for simple switching between surfaces.
Designed for precise cleaning around edges and narrow gaps.
Easily reaches up high
Lightweight and ergonomic to clean high-up places with one smooth motion.
Two power modes
Switch between Max mode for up to 7 minutes of high power, and Powerful mode for longer, day-to-day cleaning.
2 Tier Radial™ cyclones
15 small cyclones create strong centrifugal forces, to capture microscopic dirt.
Stores and recharges your Dyson V8™ vacuum, so it’s always ready for use.
Mini motorised tool
Motorised brush bar tackles pet hair and ground-in dirt on upholstery and in the car.
1 Stated run time applies to powerful suction mode with non-motorised tool attached.