30 Day money back guarantee

At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.

Simply contact us to claim:
Phone: 0800 397 667
Email: help@dyson.co.nz

Dyson Customer Service

If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.

And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.

2 year guarantee

Money back guarantee

If you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.

At no extra cost.

With no questions asked.