If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
Free Shipping
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
2 year guarantee
Our upright and barrel vacuums, cordless machines and fans are covered by our 2 year Guarantee on parts and labour. But we'll still be here to assist with any queries when your Guarantee runs out - we provide Dyson technology owners with a lifetime of support advice.
30 Day money back guarantee
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
Simply contact us to claim: Phone: 0800 397 667 Email: help@dyson.co.nz
Call us
Speak to a Dyson Expert on 0800 345 7788. Our Dyson for Business UK-based helpline is open 9.00am-5.30pm Monday to Thursday and 9.00am-4.30pm on Friday, closed Saturday and Sunday.
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Email: help@dyson.co.nz
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guarantee
If you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
At no extra cost.
With no questions asked.
In the box
Dyson Light Ball Multi Floor+ vacuum
Stair tool
Carbon fibre soft dusting brush
Combination Accessory Tool
All features
One-click hygienic bin emptying
Quick and easy to empty the bin. Just push the button to release the dirt.
Instant-release high-reach wand
The hose and wand release in one quick, smooth action.
Radial CycloneTM technology
Optimised airflow captures dust and allergens in the bin.
Self-adjusting cleaner head
Self-adjusting cleaner head seals in suction across carpets and hard floors.
Easy to carry
Weighs just 6.33kg for easy carrying upstairs and around the home.
Light to manoeuvre
Ball™ technology steers around furniture and obstacles with a simple turn of the wrist.
Free Shipping
2 year guarantee
30 Day money back guarantee
Call us
Email us
Request a meeting
Live chat
Stair tool
Carbon fibre soft dusting brush
Combination Accessory Tool
