Direct from Dyson
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guaranteeIf you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
At no extra cost.
With no questions asked.
Our latest purifier detects and destroys formaldehyde, continuously
It combines a precise solid-state formaldehyde sensor with a unique catalytic filter that continuously destroys formaldehyde.1 HEPA H13 and activated carbon filters also capture dust, allergens, gases3 and other ultrafine pollutants. And Dyson purifiers have powerful Air Multiplier™ technology to purify the whole room.4
Senses and reports, automatically
Integrated sensors constantly analyse your air, while our unique algorithm cross-checks data every second. It diagnoses pollutants at a molecular level, displaying live results on the LCD.
Captures gases and ultrafine particles
The HEPA H13 filter captures 99.95% of particles as small as 0.1 microns.2 A layer of activated carbon also removes odours and gases including VOCs3.
Destroys formaldehyde, continuously
The Dyson catalytic filter continuously traps and breaks down formaldehyde1 molecules into water and CO2. And it never needs replacing.
Purifies the whole room
Only Dyson purifiers have Air Multiplier™ technology. It generates the circulation power to draw even distant pollutants into the machine, projecting purified air throughout the room.4
Sealed to HEPA H13
In our latest purifiers, it's not just the filter that meets HEPA H13 standard, it's the whole machine5. So what goes inside, stays inside.
Precisely detects formaldehyde
Our latest purifiers use a solid-state sensor to detect formaldehyde molecules – 500 times smaller than 0.1 microns. Maintains precision for the lifetime of the machine.
Heats in winter
With long-range projection, it’s quick to heat the whole room evenly.4
Cools you in summer
In warmer weather, a powerful stream of purified airflow can cool you down.
Diverts airflow through the back of the machine. To purify, without cooling you.
Control and monitor your air quality from anywhere using the Dyson Link app.6
Oscillates up to 350 ̊
Adjustable oscillation projects purified air around the whole room.
Control it hands-free with compatible voice services.7
For lighter sleepers. Monitors and purifies using the quietest settings, along with a dimmed display.
Easy filter care
The filter is quick and easy to change. With automatic filter-life notifications on the LCD or Dyson Link app.6
Curved and magnetised to store neatly on top of the machine.
Glass HEPA Media
Airflow at max setting
1Third party full machine testing based on GB/T 18801-2015 formaldehyde cumulative clean mass testing with continuous injection until plateau of formaldehyde CADR is achieved. Results may vary in practice.
2Tested for filtration efficiency at 0.1 microns (EN1822)
3Gas capture rates may vary.
4In maximum setting. Tested for air projection, purification coverage in a 81m3 room and heating performance in a 35m
5Particle challenge by DEHS oil specified in EN1822 within a chamber specified in ASTM F3150. Tested in Max Mode at IBR US, for whole machine efficiency above 99.95%.
6Requires device to run app, Wi-Fi or mobile data, Bluetooth 4.0 support, and iOS version 10 or Android version 5 (or above). Standard data and messaging rates may apply. App control doesn’t apply to heating.
7Refer to the Dyson Link app for compatible voice services.