Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guaranteeIf you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
At no extra cost.
With no questions asked.
Advanced six-stage filtration captures and keeps fine dust
Six stages of filtration capture dust, pollen and allergens, while high integrity seals prevent them from leaking back in the air. Captures 99.99% of particles as small as 0.3 microns2
Only a Dyson works like a Dyson
Pioneered. Patented. Relentlessly improved.
Radial Cyclone™ technology
Dyson’s patented cyclones create forces of 79,000g to fling dust into the bin without clogging the filter, so there’s no loss of suction.
Dyson Hyperdymium™ motor
A Dyson Hyperdymium™ motor spins at up to 125,000rpm to generate the most powerful suction of any cordless vacuum.1
Advanced LCD screen
Displays second-by-second run time and performance updates, for more control over your clean..
Intelligently adapts to different floors
In Auto mode, Dyson DLS™ (Dynamic Load Sensor) technology inside the High Torque cleaner head monitors brush bar resistance 360 times a second, automatically adjusting power across floor types. So you can deep clean between carpet and hard floor without having to change accessories.
2,736,000 carbon fibre filaments
Black anti-static carbon fibre filaments release fine dust from hard floors.
7,815 stiff nylon bristles
Thicker nylon bristles drive deep to remove ground-in dirt from rugs and carpets.
Intelligently reports in real time
The LCD screen shows available cleaning time plus other real-time information such as power mode, filter maintenance reminders and blockage reports.
Switch easily between three power modes
Automatically adjusts suction power across different floor types to optimise battery life.
Up to 60 minutes of run time.3 Ideal for longer cleans on all floor types.
The most powerful suction of any cordless vacuum, for intensive spot-cleaning.1
“Relentlessly engineering better machines is what drives us. It’s an obsession. That’s why nothing else really works like a Dyson.”
James Dyson, Engineer and founder
The versatility of Dyson cordless technology makes cleaning easier all around your home.
Easy to empty
The large 0.76L or 1.9L bin means less stopping, while the 'point and shoot' system makes emptying easy and hygienic.
Neatly stores and charges
Simply drop your Dyson V11™ vacuum into the wall-mounted charging dock, ready to grab and go again.
Optional click-in battery
Remove and replace for even longer-lasting power. Additional batteries available to buy separately.
Re-engineered for even bigger cleans
Dyson V11™ technology. 150% bigger bin. 25% wider cleaner head.
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2 Tested against ASTM F1977-04 (particles sized 0.3-0.5 microns), tested in Boost mode.
3 In Eco mode on hard floors.