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Support for your Dyson V7 Advanced™ vacuum

Dyson V7 Advanced™
Here you can find helpful tips and advice, how-to videos, your user manual and more.

User manual

Download the user manual for your Dyson V7 Advanced™ vacuum cleaner.

Getting started

Getting started

If you haven't already, watch our quick-start video and register your machine in our getting started section.

Register your machine

Register for instant access to how-to guides, user manuals, and more. You can also receive tailored support, straight to your inbox.

Watch the quick-start video

Our video shows you how to assemble and set up your vacuum, so it's ready to use.

Need any help?

If you need advice about your machine, you can chat to a Dyson Expert online, by phone or in-store.

Using your machine

Using your machine

Getting to know your power modes


Powerful suction mode

The optimum balance of power and run time. For everyday cleaning.

Max mode

For the toughest tasks. Designed for quick, intensive cleaning of ground-in dirt.

Dyson V7 Advanced vacuum's power switch

Understanding battery life

The LED on your machine indicates the battery level when in use, and the status of your battery while charging.

Dyson V7™ Advanced vacuum's battery indication light

Motorbar™ cleaner head

De-tangling vanes automatically clear wrapped hair from the brush bar as your clean. The integrated motor drives stiff nylon bristles into carpets to capture ground-in dirt.

Motorbar cleaner head

Powerful 3-in-1 cleaning

In just one click, your vacuum transforms to a handheld cleaner. With a choice of accessories to clean hard-to-reach areas all around your home and car.

Dyson V7 Advanced vacuum being used as a handheld to clean stairs

Accessories

Dyson-engineered accessories

Our accessories add even greater versatility. Each can be attached to the wand for cleaning up high, or directly to your machine for handheld cleaning.
*Your machine may not come with both the below attachments

  • Crevice tool picking up dust

    Crevice tool

    Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

  • Combination tool vacuuming dust

    Combination tool

    Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

  • Mini soft dusting brush cleaning upholstery

    Mini soft dusting brush

    For vacuum-assisted dusting of screens and surfaces. Soft bristles lift dust from delicate surfaces.

Battery

Charging the battery

You can charge the battery from a household power socket. Or by installing a Dyson wall dock, available to buy separately. Watch how.

Video showing how to charge the battery

Battery tips


Charge between cleans

It can take up to 4.5 hours to fully charge your battery. When the green tick is displayed, charging is complete.

Leave it charging

Your battery is designed to be left plugged in, so it's always ready to use.

V7 Advanced vacuum

Maintenance

Maintaining your machine

Why it's important to clean your filter regularly

The filter captures microscopic dust, which can accumulate and affect performance. Help maintain suction by washing the filter at least once a month, or more frequently if used heavily.

Video showing how to wash the filter

How to clean your filters

  • Filter A being removed from the cyclone assembly

    1. Remove your Dyson filters

    Lift the filter out of the cyclone assembly (filter A). Twist and remove the filter at the back of your machine (filter B).

  • Filters being tapped over a sink

    2. Remove excess dust

    Tap your filters lightly to remove any loose dust and debris.

  • Filters A being washed under running water

    3. Wash filter A

    Hold under running water and squeeze gently until the water runs clear. Squeeze and twist filter to remove excess water.

  • Filters B being washed under running water

    4. Wash filter B

    Wash the inside under cold, running water. Repeat until the water runs clear. Firmly shake the filter until no water comes out.

  • Filters left to dry in a well-ventilated space

    5. Leave to dry for 24+ hours

    Dry your filters in a well-ventilated, warm place for at least 24 hours. Place filter B with the open end facing up. Your filters must be completely dry before you put them back into the machine, or it could damage the motor.

  • Filter B being refitted to the machine

    6. Refit the filters

    Screw filter B onto the back of your machine, rotating clockwise. Push filter A back into the cyclone assembly.

Emptying and cleaning the clear bin

Overfilling the bin can reduce suction and affect performance. To maintain suction, empty as soon as debris reaches the MAX marker. Cleaning the bin removes dust build-up and helps optimise performance.

Video showing how to empty and clean the clear bin
Removing blockages

Your machine will pulse and then stop if there's a blockage. Our video shows you how to check and remove debris.

Video showing how to remove blockages from the airways

FAQs

FAQs

A full charge takes up to 4.5 hours.

Yes, the battery is designed to be left on charge, to ensure your vacuum is ready for the next use.

We recommend charging your machine after every clean to maximise run time.

Your machine will pulse to alert you if there’s a blockage.

This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.

We’ve re-engineered the Dyson Motobar™ cleaner head to include de-tangling technology. While it still powerfully sucks up dust and hair from all floors, we’ve added a de-tangling comb that automatically clears hair from the brush bar.

The de-tangling comb on the brush bar has 56 polycarbonate vanes to prevent tangling around the bristles. The comb is always in contact with the brush bar as it spins to prevent wrapping, so hair is sucked straight into the bin.

Your machine works independently and doesn't currently connect to the Dyson Link app.

The Dyson guarantee

  • 'How to' Logo

    'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips Logo

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

  • Exclusive owners Logo

    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers.

  • Advice Logo

    Expert advice. 7 days a week.

    Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

  • Parts and labour Logo

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period.

  • Hassle-free replacement Logo

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.