Not everyone has the same hair type, or wants the same style. So we’ve designed different attachments to work for different hair types and create different styles.

The long barrels are specially designed for hair that's longer than collarbone length. For long hair that's shorter than collarbone length, we recommend using the shorter 30mm Airwrap™ barrels and 40mm Airwrap™ barrels. Both the long and shorter barrels can work on long hair that's above or below the collarbone, but you'll get the best results if you use the recommended barrel for your hair length.

Yes. All of our attachments are fully compatible with every Dyson Airwrap™ multi-styler.

The white LED on your styler will start to flash when it's time to clean your filter. Over time, hair products, dust and lint can clog the filter – restricting the airflow and preventing your machine from performing at its best. So it’s important to clean it when you’re prompted to.

Your machine has been precisely engineered for styling at the voltage of the country in which it was purchased. This allows it to run at optimum performance. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual.

Yes. For best results, start with freshly washed hair and pre-dry using the Coanda smoothing dryer (in drying mode) until damp. All our brushes can be used on towel dried hair, but the barrels work best on hair that is 80% dry.

We don't recommend using it on dry hair because the style will not last. You can use a water spray to dampen hair if you don’t feel like washing it.

The Vinca blue is a completely new finish for Dyson – flawlessly smooth, it was engineered specifically by CMF engineers. Sometimes, this porcelain texture may appear to change with touch, but it's easily refreshed with a slightly damp cloth after use. Please unplug the machine before cleaning.

If your Dyson Airwrap™ multi-styler and dryer doesn't have any power, or isn't turning on, it could be for a number of reasons:

• The filter, or cover, is blocked – Clean your filter and wash your filter cover.
• The switch is faulty – Contact customer support.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your Dyson Airwrap™ multi-styler and dryer cuts out, works intermittently or keeps shutting off, it is likely because:

• The filter, or cover, is blocked – Clean your filter and wash your filter cover.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your Dyson Airwrap™ multi-styler and dryer is performing poorly, it could be for a number of reasons:

• The filter, or cover, is blocked – Clean your filter and wash your filter cover.
• A different tool or accessory is needed – Consult the MyDyson™ app for tips.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your attachments won't stay on your Dyson Airwrap™ multi-styler and dryer, it could be for a number of reasons:

• The attachment may not be locked onto the main body – All attachments click into place. To change attachment, slide the Release button and remove using the cool tip or edge.
• The attachment connection may be broken – Order a new attachment.
• The main body locking clip may be broken – Contact customer support.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

It is important to regularly clean your Dyson Airwrap™ multi-styler and dryer filter.

• Clean your filter regularly to maintain powerful airflow and keep your styler performing at its best. We recommend cleaning once a month, or when the white LED flashes continuously.
• Remove the filter cage by sliding down the power cord and opening at the split line.
• Use the C-brush or a soft toothbrush to gently clean the filter mesh. Do not use chemicals or water.
• To clean the filter cage, loosen debris with your brush, then rinse the cage and brush under warm running water.
• Apply a pea-sized amount of clarifying shampoo to the brush and use it to lightly scrub the filter cage. Rinse for 20 seconds, until all shampoo is removed.
• Shake the filter cage to remove excess water. Gently pinch it with a paper towel to squeeze-dry. Hold the filter cage up to the light to check that it is clean.
• Allow the filter cage to fully dry before proceeding. Secure the filter cage back onto the machine.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

If your Dyson Airwrap™ multi-styler and dryer is emitting a bad or burning smell, it could be for a number of reasons:

• The filter or filter cover is blocked – Clean the filter and wash the filter cover.
• The main body is faulty – Contact customer support for further assistance.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.

Your Dyson Airwrap™ multi-styler and dryer features indicator lights to communicate important information about your machine. These include:

• White flashing light – The filter needs cleaning.
• Red flashing light – Clean the filter. If you have already cleaned the filter and the light continues to flash, contact customer support.

Use Dyson Troubleshooting for more detailed instructions on how to avoid, or fix, any problems you might experience with your machine.