Free shipping

Estimated delivery when order is placed before 12pm:

Please note: Tools and accessories are dispatched separately. Delivery Times may vary according to distance, and during holiday periods.

Free Returns: Returns are free too, under our 30 Days Money Back Guarantee. So if you haven't quite found the right machine, you can send it back at no extra cost.

2 year guarantee

Our upright and barrel vacuums, cordless machines, fans and lights are covered for 2 years on parts and labour.

And when you buy from dyson.com.au, we register your guarantee automatically - you won't have to fill in any more forms.

45 day money back

Dyson’s money back guarantee applies to products purchased on Dyson’s Australian website at www.dyson.com.au and by phone from Dyson’s customer contact centre.

At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 45 days of receiving your order.

You can contact us by:

Dyson’s 45-Day Money Back Guarantee is in addition to the consumer guarantees under the Australian Consumer Law.

See full terms and conditions

Best price policy

At Dyson, we want you to be confident that you are getting the best value and price. If you should find a Dyson product advertised at a lower price by a National Retailer compared to our price on www.dyson.com.au we will match it.

Please contact our Customer Service Team at 1800 239 766 to get started.

Here is what you’ll need to know:

The Dyson Best Price Policy cannot be used in conjunction with any other offer.

Full terms and conditions available here

Free shipping

Free standard delivery on all orders when you order direct from Dyson New Zealand

For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.

Tools and accessories are dispatched separately.

Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.