Direct from Dyson
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guaranteeIf you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
At no extra cost.
With no questions asked.
360° Glass HEPA filter
Captures ultrafine particles from all angles, including pollen, bacteria and pet dander.
Automatically monitors, reacts and purifies – then reports to your Dyson Link app.3
Jet Focus control.
Long-range personal heating or fast, even room heating.
Monitors and purifies using the quietest airflow settings, and with a dimmed display.
Air Multiplier™ technology
Amplifies surrounding air, giving an uninterrupted stream of purified airflow.
Curved and magnetised to store neatly on the machine.
Purifies year-round. Heats with thermostatic control in winter. Cooling fan in summer.
¹ Particle capture tested to EN1822. Gaseous capture tested to JEM 1467 (acetic acid, acetaldehyde, ammonia), GB/T18801 (formaldehyde, benzene) and DTM-003282 (NO2). Gaseous capture rates vary.
3App functionality may vary by location. Requires 2.4GHz Wi-Fi connection and an app-enabled device. Standard data and messaging rates may apply.