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Support for your Dyson Hot+Cool™ Jet Focus fan heater

Here you can find helpful tips, video guides, maintenance advice, your user manual and more.

Dyson Hot+Cool™ Jet Focus fan heater

Get updates, support and more information on Dyson Hot+Cool™ Jet Focus fan heater.

Getting Started

Getting started

Watch how to quickly get up and running with our step-by-step video guide.

Machine owner opening their Dyson Hot+Cool Jet Focus fan heater

Using your machine

Using your machine

  • Machine owner pointing their remote control

    Understanding your remote

    Control your machine from the touch of a button.

  • Machine owner tilting the machine to adjust airflow

    Adjust the airflow

    Adjust the airflow angle by holding the base and gently adjusting the main body forwards or backwards.

  • Machine owner controlling the airflow direction

    Smooth oscillation

    At the touch of a button, the fan will gently oscillate to heat a wider area.

Maintaining your machine

Maintaining your machine

  • Machine owner using a screw driver to replace the battery

    How to replace the battery in your remote

    Start by removing the screw on the back of the remote. After the screw has been removed, push down on the bottom of the remove to release the battery cover. Once you've replaced the battery, the cover will click back into place. Replace the screw to keep secure.

  • Machine owner wiping their machine clean with a cloth

    How to clean your machine

    Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.



User manual

Download your Dyson Hot+Cool™ Jet Focus fan heater user manual.

User manual

799 KB


Frequently asked questions

The battery is type CR2032 and also known as a 'Button Cell'.

No, we recommend that you always unplug the machine and carry it by holding the base.

No, the use of an extension cable is not recommended.

The thermostat monitors the room to reach and maintain target temperature – no wasted energy.

The Dyson guarantee

  • 'How to' Logo

    'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips Logo

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

  • Exclusive owners Logo

    Exclusive owner benefits

    Priority access to previous of new Dyson technology, events and offers.

  • Advice Logo

    Expert advice. 7 days a week.

    Freephone and live chat. Open 8am-8pm Monday to Friday, 8am-6pm Saturday and Sunday

  • Parts and labour Logo

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period.

  • Hassle-free replacement L

    Hassle-free replacement

    If we can't repair your machine, we'll replace it while it's under guarantee. Fast.

We don't stop caring about our machines once they're yours. Activating your guarantee allows us to give you a tailored, complimentary, direct service for your machine. Even after your guarantee has ended, we'll still be on hand to help.