Support for your Dyson Supersonic™ hair dryer Professional

This is the support page for stylists. Here you can find useful tips, videos, maintenance advice, your user manual and more.

Dyson Supersonic™ hair dryer Professional

Register your hair dryer

Register your hair dryer for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.

Using your hair dryer

Watch our video guide to learn about your hair dryer's features, and see how to get the best from it.

  • A quick guide to your attachments

    See how to use your attachments on different hair types, to achieve the best results.

  • 12 combinations for the perfect blow dry

    Precise settings for every client. Providing maximum flexibility for different hair types and styles.

  • Cold shot to lock in style

    You can press and hold the Cold shot button to set a style. Cold shot can also be activated by pressing and holding the Temperature control button.

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"To discover new styles and perfect your technique, follow @DysonHair on Instagram"

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"For more styling guides and hair science facts, you can visit our YouTube channel"

Visit our YouTube channel

Maintaining your hair dryer

This filter information is for stylists who own the Dyson Supersonic™ hair dryer Professional with a two-part filter. If your hair dryer has a one-part filter, the filter cleaning process is different.

Close-up of Dyson filter

It’s important to clean your filter regularly

This protects your hair dryer's internal components from styling products, clippings and dust, which can prevent your hair dryer from performing as it should. So it's important to clean the filter regularly, or when the white LED lights alert you.

Supersonic hair dryer professional

Cleaning your filter is quick and easy

You can clean your hair dryer's filter in seven simple steps.

  • Step 1

    Remove filter unit

    Unplug your hair dryer from the mains electricity supply and allow it to cool down before cleaning your filter unit. Hold the handle of your machine and pull the filter unit downwards and onto the cable.

  • Step 2

    Wipe filter mesh

    Gently pull open the filter unit and slide it off the cable. Wipe the filter mesh on your machine with a dry, lint-free cloth to remove any debris.

  • Step 3

    Soak filter unit

    Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap.

  • Step 4

    Remove inner filter

    Remove the inner filter from the filter cage.

  • Step 5

    Rub gently, rinse, then dry

    Using your fingertips, rub gently to thoroughly clean each part. Rinse both parts of the filter unit to remove any debris. Completely dry both parts of the filter unit with a dry, lint-free cloth.

  • Step 6

    Replace inner filter

    Check that all debris has been removed before placing the inner filter into the filter cage.

  • Step 7

    Replace filter unit

    Gently pull open the filter unit and slide it onto the cable. Slide the filter unit towards the handle and twist until it snaps into place.

Dyson Supersonic™ hair dryer Professional user manual

Download your Dyson Supersonic™ hair dryer Professional user manual

2.2MB

Frequently asked questions

The Dyson Supersonic™ hair dryer Professional is designed specifically with professional salons in mind, with a filter engineered to meet the needs of a busy salon. It comes with a Professional styling concentrator, whereas the consumer model comes with a standard Styling concentrator. The Professional edition has a longer cable (3.3m).

In busy salon environments, contaminants such as hairspray and dust are drawn into the filter by the powerful Dyson digital motor V9. To protect the technology inside the Dyson Supersonic™ hair dryer Professional, we’ve engineered a depth-loaded filtration system with a 2,600μm woven mesh. Interestingly, during our testing, we identified eight different salon environments around the world. We have engineered our filter to be able to cope with this.

To maintain performance, it’s necessary to clean the filter regularly. You'll be prompted by the flashing white LED lights. You can clean your filter using the instructions in the filter cleaning leaflet that came with your hair dryer, or by using the video and guidance on this page. If the three red lights remain illuminated after cleaning, turn off the hair dryer and contact a Dyson Expert.

If the red or white LED lights are flashing continuously, this could mean your filter needs cleaning. Clean your filter using the instructions in the filter cleaning leaflet that came with your hair dryer, or by using the video and guidance on this page. If the three red lights remain illuminated after cleaning, turn off your hair dryer and contact a Dyson Expert.

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