Support for your Dyson Omni-glide™ vacuum

Here you can find helpful tips, maintenance advice, your user manual and more.

Dyson Omni-glide vacuum

Activate your guarantee

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

  • You can quickly get up and running with our step-by-step guide.

    Not all accessories shown in the video are included with your machine.

Dyson Omni-glide™ vacuum user manual

Download your Dyson Omni-glide™ user manual.

2.5MB

Using your machine


Eco mode

The optimum balance of power and run time, for everyday hard floor cleaning with your omnidirectional Fluffy™ cleaner head. Simply press the top button for Eco mode.

Max mode

Delivers maximum power for spot cleaning. Ideal when using your vacuum as a handheld. To activate this mode, press the lower button when your vacuum is on. Press it again to return to Eco mode.


Close up of the button controls.

Choosing the right tool for the task

  • Mini motorised tool being used to clean a mattress.

    For soft surfaces and upholstery

    The Mini motorised tool is ideal for cleaning sofas and mattresses.

  • Combination tool showing crevice pipe and brush.

    For a variety of cleans

    Two tools in one, the Combination tool provides both soft dusting and access to tight spaces.

  • Worktop tool cleaning a hard surface.

    For smaller hard surfaces

    The Worktop tool conveniently cleans table tops and other surfaces.

Looking after your batteries

  • Charging your battery

    You charge your battery using the charging station that came in the box. This can be mounted to the wall or placed on a flat surface. If you need help setting it up, our video guide shows you how to do it.

  • Battery being charged separately.

    Looking after your batteries

    If you've chosen to buy an additional click-in battery,1 we recommend fully charging it soon after purchase, and alternating and charging all click-in batteries regularly to prolong battery health. The ambient temperature range for operation and charging should be 10°C to 30°C.

maintain

Maintaining your machine

It's important to maintain your machine to keep it working at its best. From washing the filter to emptying the bin, you can find tips and advice below.

Brush bars, clear bin and worktop tool on a draining board while filter is being washed under running water.
  • Washing the filter

    We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.

  • Close up looking down the vacuum wand.

    Checking for blockages

    The most common reason for reduced suction power is debris blocking the airflow. If this occurs, remove the wand, bin and cleaner head and clear any blockages you find.

  • Emptying the bin

    To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.

  • The brush bars being removed from the cleaner head.

    Detangling the brush bars

    Clearing wrapped hair and fibres relieves unnecessary strain on your machine's motor. This can be done easily by removing the brush bars from the cleaner head.

  • Brush bars on a draining board next to a tap.

    Washing the brush bars

    Removing fine dust maintains the effectiveness of your brush bars. Detach them from the cleaner head, and using cold tap water only, gently rub them until the water runs clear. Make sure they're completely dry before reusing.

Frequently asked questions

The Double Fluffy™ cleaner head is engineered for hard floors only. For cleaning carpets or soft floor coverings, you can use the Mini motorised tool.

We recommend you clean your filter around once a month, but this may be more frequent if you use your machine heavily. After cleaning your filter, always leave it to dry for at least 24 hours. Ensure it's completely dry before refitting on your machine. We strongly recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.

A full charge takes up to 3.5 hours.

We recommend fully charging a spare battery soon after purchase, and alternating batteries regularly to prolong battery health.

Your battery has been designed to be left on charge, so it’s fine to leave it plugged in after charging.

Your machine works independently and doesn't connect to the Dyson Link app.

The Dyson guarantee

  • 'How to' Logo

    'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips Logo

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

  • Exclusive owners Logo

    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers.

  • Advice Logo

    Expert advice. 7 days a week.

    Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

  • Parts and labour Logo

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period.

  • Hassle-free replacement Logo

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

1 Additional battery available to buy separately.