Support for your Dyson Cinetic Big Ball™ vacuum

Find out how to get peak performance from your Dyson Cinetic Big Ball vacuum cleaner.

Dyson Cinetic big ball

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Dyson Cinetic Big Ball™ vacuum user manual

Download your Dyson Cinetic Big Ball™ vacuum user manual

2.4MB

Getting started

Setting Up Your Machine

Using your machine

Emptying the clear bin

Using the tools

Maintaining your machine

Reseting the brush bar

Useful tips

  • Image shows how to empty the bin.

    Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

  •  Reach up high

    Reach up high

    Press the release catch to adjust the extension tube. Listen for the click when it's at the right length.

  • Safely store tools

    Safely store tools

    Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.

Frequently asked questions

No, the use of an extension cable is not recommended.

No. Don't pick up water or other liquids with your machine.

The Dyson guarantee

  • 'How to' Logo

    'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips Logo

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

  • Exclusive owners Logo

    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers.

  • Advice Logo

    Expert advice.

    Freephone Monday - Friday from 9am to 6pm

  • Parts and labour Logo

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period.

  • Hassle-free replacement Logo

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.