4 models available
All Dyson V11™ vacuums have up to 60 minutes of run time, fade-free battery power, intelligent cleaning modes.
Direct from Dyson
Free standard delivery on all orders when you order direct from Dyson New Zealand
For North and South island metro, we aim to deliver items that are in stock within 1 – 3 days. For other non- metro areas: 3 - 7 days.
Tools and accessories are dispatched separately.
Delivery changes due to coronavirus COVID19: Our delivery services may implement measures to ensure everyone stays safe and healthy. Please see NZ Post for more information.
30 Day money back guarantee
Dyson’s money back guarantee applies to products purchased on the Dyson New Zealand website at dyson.co.nz and by phone from Dyson’s customer contact centre.
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product for a full refund by completing a claim within 30 days of receiving your order.
You can contact us by:
Phone: 0800 397 667
Our customer service team will help to arrange the return of your product, free of charge. You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods we might not be able to accept the return.
Dyson’s 30-Day Money Back Guarantee is in addition to the consumer guarantees under the Consumer Guarantees Act (New Zealand). See full terms and conditions.
Dyson Customer Service
If you need to contact Dyson for advice, you'll speak to a Dyson employee. Phone, email, Facebook - our experts are on hand. And for out-of-hours assistance, you can find quick answers on our help pages.
And when you buy from dyson.co.nz we register your warranty automatically - you won't have to fill in any more forms.
2 year guarantee
Money back guaranteeIf you need to return your machine for any reason, we will collect it at a time convenient for you – within 30 days of you receiving the machine.
At no extra cost.
With no questions asked.
Powerful cleaning on hard floors and carpets
Integrated digital motor spins the brush bar up to 60 times a second. Stiff nylon bristles drive deep to remove dirt from carpet. Carbon fibre filaments capture dust on hard floors.
Three cleaning modes
Cleaning modes optimised for a variety of tasks. The right balance of power and run time, where you need it.
Click-in battery for even longer cleans
Remove and replace the battery pack at the press of a button to double your run time. Click-in batteries can be charged on or off the machine. Additional battery packs sold separately.
Learn more about Dyson V11™ vacuums
Compare Dyson cordless stick vacuums
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
The Dyson helpline is open Monday - Friday from 8am to 8pm and Saturday - Sunday from 8.30am to 4pm AEST.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.